Terms & Conditions

1. Introduction

Welcome to Flor Digital ("we", "our", or "us"). These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with these terms and our Privacy Policy which complies with South Africa's Protection of Personal Information Act (POPIA) No. 4 of 2013.

2. POPIA Compliance

2.1 Personal Information Collection

We collect personal information including but not limited to:

• Contact details (name, email, phone number)
• Business information
• Website usage data
• Payment information for services

2.2 Purpose of Processing

We process personal information to:

• Provide and improve our services
• Communicate with clients
• Comply with legal obligations
• Prevent fraud and ensure security

2.3 Information Sharing

We may share information with:

• Service providers under contract
• Legal authorities when required by law
• Third parties with your consent

2.4 Data Subject Rights

Under POPIA, you have the right to:

• Access your personal information
• Request correction or deletion
• Object to processing
• Lodge a complaint with the Information Regulator

3. Services Agreement

3.1 SEO Services

Our SEO services are provided on the basis of:

• Clear scope of work defined in proposals
• Monthly reporting on progress
• Ethical white-hat techniques only

3.2 Payment Terms

All services require:

• 50% deposit before work begins
• Balance payable upon completion
• 7-day payment terms for invoices

4. Limitation of Liability

Flor Digital shall not be liable for:

• Search engine algorithm changes affecting rankings
• Delays caused by third-party platforms
• Consequential damages beyond service fees paid

5. General Provisions

5.1 Governing Law

These terms are governed by South African law and disputes will be resolved in Johannesburg courts.

5.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

5.3 Contact Information

For POPIA or terms inquiries, contact our Information Officer: